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Security & privacy

OpenAI is committed to building trust in our organization and
platform by protecting our customer data, models, and products.

OpenAI invests in security as we believe it is foundational to our mission. We safeguard computing efforts that advance artificial general intelligence and continuously prepare for emerging security threats.

Compliance and accreditation

OpenAI complies with GDPR and CCPA, and we can execute a Data
Processing Agreement if you require. Our API has been evaluated
by a third-party security auditor and is SOC 2 Type 2 compliant.

Reporting security issues

OpenAI invites security researchers, ethical hackers, and technology enthusiasts to report security issues via our Bug Bounty Program. The program offers safe harbor for good faith security testing and cash rewards for vulnerabilities based on their severity and impact.

External auditing

The OpenAI API undergoes annual third-party penetration testing, which identifies security weaknesses before they can be exploited by malicious actors.

Customer requirements

We help our customers meet regulatory, industry, and contractual requirements like HIPAA.

We want our AI models to learn about the world—not private individuals. We use training information to help our AI models, like ChatGPT, learn about language and how to understand and respond to it.

We do not actively seek out personal information to train our models, and we do not use public information on the internet to build profiles about people, advertise to or target them, or to sell user data.

Our models generate new words each time they are asked a question. They don’t store information in a database for recalling later or “copy and paste” training information when responding to questions.

We work to:

We are committed to protecting people’s privacy.

Our goal is to build helpful AI models

▪️   Reduce the amount personal information in our training datasets

▪️   Train models to reject requests for personal information of private individuals

▪️   Minimize the possibility that our models might generate responses that include the
    personal information of private individuals

Ways to manage data
One of the most useful features of AI models is that they can improve over time. We continuously improve our models through research breakthroughs and exposure to real-world problems and data.

We understand users may not want their data used to improve our models and provide ways for them to manage their data:

▪️   In ChatGPT, users can turn off chat history, allowing them to choose which conversations
    can be used to train our models

▪️   We do not train on API customer data by default

▪️   An opt-out form

More information
For more information on how we use and protect personal information, please read our help article on data usage(opens in a new window) and Privacy policy.

FAQ

Will OpenAI use my content to improve models and services?

Data submitted through the OpenAI API is not used to train OpenAI models or improve OpenAI’s service offering. Data submitted through non-API consumer services ChatGPT or DALL·E may be used to improve our models.

Can I opt out of having my data used to improve non-API services?

You can request to opt out of having your data used to improve our non-API services by filling out this form with your organization ID and email address associated with the owner of the account.

Can I opt in to sharing my data for API services?

Yes. While OpenAI will not use data submitted by customers via our API to train or improve our models, you can explicitly decide to share your data with us for this purpose. You can opt in to share data by filling out this form.

Can I request that my content be deleted?

Yes, we will delete your content (such as prompts, generated images, uploads, and API responses) when you submit a data deletion request. A data deletion request can take up to 30 days to process once it has been received.

Is my content shared with third parties?

We do not share user content with third parties for marketing purposes. You can find a list of subprocessors OpenAI has engaged with to provide processing activities here.

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